Question 1

Are you completely mobile?

Accepted Answer

Yes. Ride Revival is a mobile detailing service, meaning we come directly to your service location.

Question 2

What areas do you service?

Accepted Answer

We serve Camden, Lugoff, Elgin, Kershaw, Columbia and surrounding areas.Travel within 20 miles of our service area is included.Travel fees beyond 20 miles are:21–30 miles: +$1531–40 miles: +$2541–50 miles: +$4050+ miles: Custom travel quote

Question 3

Do I need to provide water or electricity?

Accepted Answer

Currently, yes.As we grow toward becoming completely self-sufficient, our mobile setup currently requires access to a water source and standard electrical outlet at your service location.

Question 4

Are the prices shown online final?

Accepted Answer

All listed prices are starting prices.Final pricing may vary depending on vehicle size, condition, excessive dirt, stains, pet hair and requested services.We’ll let you know before beginning if an extra charge applies.

Question 5

Do you require a deposit?

Accepted Answer

Yes.Once your appointment has been confirmed:Services under $150: $25 depositServices $150+: $50 depositYour deposit is applied toward your final balance.

Question 6

When is the remaining balance due?

Accepted Answer

The remaining balance is due after your detailing service is completed.

Question 7

What payment methods do you accept?

Accepted Answer

Ride Revival accepts:Cash • Credit/Debit • Cash App • Venmo • Zelle

Question 8

How long does detailing take?

Accepted Answer

Approximate service times are:The Revival: 1.5–2 hoursThe Restore: 2.5–3.5 hoursThe Renew: 4–6+ hoursActual service time may vary based on vehicle size and condition.

Question 9

What happens if it rains?

Accepted Answer

Because we're a mobile detailing service, severe weather or unsafe working conditions may require us to reschedule.If Ride Revival needs to reschedule your appointment due to weather, your deposit can be transferred to the new appointment or refunded.

Question 10

Do I need to remove my belongings?

Accepted Answer

Yes. Please remove valuable items and personal belongings from your vehicle before we arrive. We are not responsible for lost, damaged, or misplaced personal items left inside the vehicle.

Question 11

What if my vehicle has excessive pet hair, stains or dirt?

Accepted Answer

Heavy pet hair, excessive dirt, stains, or other unusually difficult conditions may require an additional fee. We’ll let you know before beginning if an extra charge applies.

Question 12

Can you help me choose a package?

Accepted Answer

Absolutely.If you're unsure which service your vehicle needs, select "Not Sure" or "Help Me Choose" when requesting your appointment.Photos of your vehicle can also help us recommend the best option.

Question 13

Is my appointment confirmed when I submit the form?

Accepted Answer

No.Submitting the online form is an appointment request.We'll review your information and contact you to confirm availability, final pricing and your appointment details.

Frequently asked questions